Resident Guides

Making the rental process easy

We understand that moving into a new place can be both exciting and challenging. That's why we've prepared a detailed Resident Guide to assist you in settling into your new home effortlessly. Inside, you'll find important safety information, quick maintenance tips, and a lot more!

RESOURCES

Resident guides

Check out our resident guides, your go-to resource for everything you need to know about living in our Minto Apartments communities. From handy tips on navigating our amenities to insightful advice on making the most of your living experience, we've got you covered.

Click to Download guide
Ottawa
Toronto/GTA
Montréal (English)
Montréal (French)
Calgary
Vancouver

RENTING MADE EASY

Welcome to the RentCafe resident portal

This online resident portal streamlines resident processes to ensure a smooth experience for you, from start to finish.

Benefits include:  

  • Seamlessly paying your rent online with flexible options of linking the bank of your choice for a no-fee payment and/or one-time credit card payment (VISA, MasterCard, AMEX). Note fees apply: 2.25% for credit card payment. Minto Apartments does not gain this fee.
  • Effortlessly submit maintenance requests to ensure it's submitted to the correct point of contact, the first time.
  • Receive updates on what's happening in your rental community and important things you need to know.

    • Get access

    Modern suite at 88 Beechwood in Ottawa.

    WHAT YOU NEED TO KNOW

    Resident portal frequently asked questions

    Check out the resident portal FAQs document for help with commonly asked questions about the RentCafe portal. Whether you're new to the platform or seeking clarification on its features and functionalities, you'll find valuable insights within, such as how to navigate, various tools for rent payments, and making maintenance requests. You'll find quick solutions to your queries and get the the answers you need.

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    Exterior of Lonsdale Square Apartments in Vancouver.

    EXTRA, EXTRA!

    Services exclusively for you

    When you live in a Minto Apartments home, everyday living feels effortless. Depending on your community, you could enjoy included Rogers Internet for seamless streaming and work-from-home days, plus 1VALET smart technology for secure, connected living. It’s all part of creating a home that works for you.

    Two smiling people taking a selfie, holding a key. Rent with Minto Apartments.

    CONTACT US

    Interested in renting
    with us?

    We have apartments that suit every lifestyle, in charming and convenient locations. 

    Contact Us
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